Observability · Estimate

A team measures its 99.99% SLO over a rolling 7-day window. How much total outage fits in one window?

medium Availability Estimation

Answer

About 1 minutes. In review, anything from 0.667 to 1.5 counts as right.

The worked estimate

7 × 24 × 60 = 10,080 minutes. 0.01% of that is 10,080 × 0.0001 ≈ 1 minute. A single failover that takes longer breaks the SLO, so four nines needs automatic recovery, not a person paged to fix it.

Numbers: Numbers to know.

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